Thank you for choosing AppealSnap to help you with your property tax appeal! Please be sure to read this refund policy in its entirety. While we are confident that our property value appeal evidence packet will help you reduce the noticed market value for your property, we cannot guarantee the actual reduction amount.
However, if the tax savings realized from your appeal does not cover the cost of our service, we’ll refund you the difference between what you saved and what you paid. We are committed to providing value for our customers. This starts with them always getting their money’s worth. This money-back guarantee applies exclusively to the cost of the appeal evidence packet. If your purchase included a bundle or additional services, only the amount specifically allocated to the evidence packet is eligible for a refund. We will not issue refunds for other services or items purchased in conjunction with the evidence packet.
To begin the refund process, you will need to contact us at [email protected] with 1) the address of the property you appealed, 2) the username and email associated with the account, and 3) a copy of the Appraisal Review Board decision following your protest hearing. Please type “Refund Request” in the subject line.
For your purchase to qualify for the refund, 1) your appraisal district must have certified the values, 2) you must have appealed the noticed value for the subject property to the Appraisal Review Board (ARB) and have had your hearing with the Board, 3) your estimated tax savings must be less than the amount you paid for your property value appeal evidence packet, and 4) you must request this refund within 14 days of when the county publishes the certified values. Please note, we calculate your tax savings by multiplying the tax rate for the preceding year by the reduction to your market value following a protest. We must use preceding year tax rates because tax rates for the current year are not available until later in the year.
If your estimated tax savings are less than what you paid for your evidence packet, you qualify for this money-back guarantee, and we will refund you the difference. Only the amount paid at the time of purchase is eligible for this refund.
